Support & Contact
We're here to help with iOS and Android
Join Our Community Hub
Are You Faster works with running clubs, schools, community groups, and local organisations. Whether you're interested in partnerships, collaborations, hosting challenges, or backing a profitable fitness platform with measurable social impact, our Community Hub is your gateway to get involved.
Visit Our Community HubContact Information
Are You Faster CIC
Email: support@areyoufaster.com
Company Number: 16536715
Registered Office: Unit 82a, James Carter Road, Mildenhall, Bury St Edmunds, England, IP28 7DE
Response Time: We aim to respond within 48 hours on business days
Quick Help
Getting Started
Q: How do I start a run?
Open the app, select Hunt or Escape mode, choose an animal, and tap Start. Your GPS will begin tracking your run.
Q: Which animals should I race?
Start with slower animals like the tortoise or sloth. As you improve, challenge faster animals like cheetahs or horses.
GPS & Tracking
Q: GPS not working?
Make sure Location Services are enabled for Are You Faster in your device settings. GPS works best outdoors with clear sky visibility.
Q: Inaccurate distance tracking?
GPS accuracy can vary based on weather, buildings, and tree cover. For best results, run in open areas away from tall structures.
App Issues
Q: App crashes or freezes?
Try closing and reopening the app. If the problem persists, restart your device. Make sure you have the latest version from the App Store or Google Play.
Q: Lost my progress?
All data is stored locally on your device. If you've uninstalled the app or cleared data, progress cannot be recovered. We're working on optional cloud backup features.
Account & Privacy
Q: Is my data private?
Yes. We don't collect, store, or sell your running data. Everything stays on your device. See our Privacy Policy for full details.
Platform Specific Support
iOS (iPhone & iPad)
Requirements: iOS 16.0 or later
Download: Apple App Store
Legal: iOS Privacy Policy | iOS Terms
Android
Requirements: Android 6.0 or later
Download: Google Play Store
Legal: Android Privacy Policy | Android Terms
Feature Requests & Feedback
We love hearing from our community. If you have ideas for new features, animals, or game modes, email us at support@areyoufaster.com with "Feature Request" in the subject line.
Your feedback directly shapes our development priorities as a Community Interest Company. For partnerships, collaborations, or investment opportunities, visit our Community Hub.